SM
SMSCOPE

Smarter community management

A smarter way to monitor social media platforms.

SM-Scope helps your team sort difficult, unusual, and high-priority comments, understand what people mean, and respond thoughtfully.

Less noisefocused review queues
Fasterresponse workflows
Human-ledevery published reply

Welcome to SM-Scope

Sign in to your workspace

Handle difficult conversations with clarity, context, and human control.

✦Powered by UttaraAI
🔒 Secure, revocable sessions · Human approval before publishing
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SMSCOPE

Workspace

⌂ Overview ◫ Review queue 4 ⌁ Sources ↗ Analytics

Manage

✦ AI automation ♙ Team ⚙ Settings
All systems operational
SMSM-Scope Studio⌄

Wednesday, July 22

Good evening, Avery.

Here’s what your community needs from you today.

Comments today↗
184 ↑ 12.4% from yesterday
Awaiting review◫
4 2 high priority
MREPPS+1
Response rate◎
87.4% ↑ 3.2% this week
Avg. response time◷
1m 42s ↓ 18s faster than last week
FastTarget: <2m

Needs your attention

Review by source, or post a new comment directly.

Processing queue

Live source activity

Live

AI performance

Powered by UttaraAI · Last 30 days

94.8%accuracy
1,284Analyzed
932Approved
68Edited

Recent activity

Connected content

Sources

Manage every social post monitored by SM-Scope.

Social sources

Pause, refresh, archive, or permanently remove monitored posts.

Workspace intelligence

Analytics

Live performance calculated from persisted comments and replies.

LiveWaiting for data…

14-day engagement

Comments discovered and replies posted.

Sentiment

Latest AI classification.

Platforms

Comment volume by source.

Response intelligence

AI automation

Control how SM-Scope analyzes comments while keeping people in charge.

✦Powered by UttaraAIHuman approval required
✦

UttaraAI suggestion mode

Choose when UttaraAI should generate on-brand replies for SM-Scope. Human approval is always required.

Automatic workspace-wide
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Automatic priority

Use intent, toxicity, and sentiment signals to bring the comments needing attention to the top.

Enabled workspace-wide

Active workflow

Every response remains auditable.

Source crawl→Classification→Draft or manual reply→Human approval→Platform posting

Access control

Team

Review workspace members and manage role-based permissions. New accounts are registered in Settings.

OwnerMain administrator; can appoint and manage admins.
AdminCan manage reviewers and analysts.
ReviewerCan review and post replies.
AnalystRead-only access to insights.

Workspace members

Loading members…

Workspace configuration

Settings

Configure SM-Scope for your team and brand.

Workspace preferences

Changes apply to every member.

Authentication & access

Manage your password and administrator-controlled user registration.

Change your password

Register a workspace user

Only owners and administrators can create login accounts. Admin accounts can only be appointed by the owner.

Danger zone

Stored comments

Permanently remove every stored comment and its AI decisions, reply drafts, and posting history from this workspace.

Development

Designed and developed by Team-AwSM

Built responsibly

SM-Scope is engineered by Team-AwSM as a dependable social response workspace. UttaraAI provides the intelligence layer, while review, approval, and publishing remain under human control.

ProductSM-ScopeSocial response operations
IntelligenceUttaraAIClassification and reply assistance
PlatformProduction-ready foundationNode.js, PostgreSQL, Redis, and Playwright
Useful automation · Responsible AI · Human accountabilityVisit Team-AwSM ↗
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About SM-Scope

A smarter way to handle difficult comments

SM-Scope helps teams organize critical, unusual, and sensitive social comments, understand their intent, and respond thoughtfully—without losing human judgment or accountability.

✦
Intelligence enginePowered by UttaraAI

Responsible AI assistance for classification, prioritization, and human-reviewed reply suggestions.

Version
1.0.0
Environment
Local production
Data
PostgreSQL + Redis

Service status

SM-Scope services

Live checks for the API, data layer, queues, worker, and browser automation.

Checking services…
⌁

New source

Add a social post

Paste a public post URL. We’ll detect the platform and add it to the processing queue.

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Instagram, Facebook, YouTube, X, and LinkedIn are supported.
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Administrator registration

Register a workspace user

Create a database-backed login account. There is no public registration form.

Workspace search

Find comments, sources, and people

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SM-Scope help

How can we help?

1. Add a source

Paste a supported social post URL. SM-Scope queues it for extraction.

2. Review replies

Edit, approve, reject, or manually write a response before posting.

3. Manage failures

Approved replies remain safe and can be retried without duplicate approvals.

4. Export negatives

Download a spreadsheet-ready TSV from the Review queue.

Contact Team-AwSM ↗
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Personal profile

Edit your profile

Update the name shown to other workspace members and in audit activity.

↪

Session confirmation

Sign out of SM-Scope?

Your current session will be revoked on this device. Any reply text you have not submitted will be discarded.

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Permanent workspace action

Clear all stored comments?

This permanently deletes comments, AI decisions, reply drafts, and posting attempts. Sources, team members, and workspace settings will remain.

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Permanent workspace action

Remove every source?

This permanently removes all social sources and their ingestion jobs, comments, AI decisions, drafts, posting history, and saved screenshot records.